28 November 2024 | Press Release

Airstar Bank Launches First Digital Bank Visa Platinum Card with Customizable Design, Offering Cardholders Greater Choice in their Banking Experience


Airstar Bank today announced the launch of its first bank card, the Visa Platinum Card. This debit card offers a flexible banking experience and enables cardholders to make payments and withdrawals with ease. All transactions will be directly debited from the cardholder's HKD savings account. As part of this launch, it includes unveiling cobranded card faces in partnership with Futu Securities. This collaboration marks the first-ever appearance of the Futubull mascot on a bank card. Furthermore, Airstar Bank's first bank card comes with the following key features:


Pioneering Digital Bank with Customizable Card: Your Design, Your Choice

In a pioneering move for Hong Kong's digital banking sector, Airstar Bank now allows cardholders to personalize their banking experience directly. After activating the bank card service on the Airstar Bank mobile app, cardholders can choose their preferred card design. You can also apply for a physical card directly within the app, putting the power of choice right at their fingertips. At launch, there are four distinctive card designs to choose from, including designs that feature the iconic Futubull mascot on a banking card for the first time. Stay tuned for even more designs coming soon.


The four initial card designs


Easy Global Cash Withdrawals

Regardless of your location globally, cardholders can withdraw cash from accounts using a physical card at any ATM bearing the PLUS logo. Notably, no additional fees will be applied when withdrawing from PLUS ATMs in Hong Kong with a physical card. Currently, there are over 2.3 million¹ PLUS ATMs connected to the PLUS network worldwide, providing cardholders with worry-free access to cash, wherever you may be.


Special Platinum Privileges, Accessible to All

Users can apply for the Airstar Bank Visa Platinum Card without any threshold and enjoy a lifetime annual fee waiver. This card offers cardholders an array of premium Visa Platinum privileges, adding significant enhancing value to their banking experience. In collaboration with Visa, Airstar Bank provides complimentary concierge services². This 24/7 service acts as a personal assistant, reachable via phone or email, ready to handle tasks ranging from overseas restaurant reservations to arranging other exclusive experiences. For more details on the comprehensive range of Visa Platinum Card benefits, including travel, dining, and shopping privileges, cardholders can visit the official Visa Platinum Card website.


Security and Peace of Mind, One Click Away

Airstar Bank places utmost importance on the security of customer data and privacy. Sensitive details such as the card number, CVV, and expiry date are not printed on the physical Visa Platinum Card. Instead, they are securely stored within the Airstar Bank app. In case of a lost card, cardholders can instantly lock it using the “One-Click Lock Card” feature on the bank card page within the app, thereby preventing unauthorized use.


Paulina Leong, General Manager of Visa Hong Kong and Macau, said: “We are proud to partner with Airstar Bank to launch its first-ever bank card. This represents another milestone in our continued efforts to bring the values of Visa to the growing customers of digital bank in Hong Kong. Designed with exciting features of personalization, the Airstar Bank Visa Platinum Card will have a strong appeal to cardholders who prioritize options, flexibility, and convenient access to financial services.”


Daniel Tse, Managing Director of Futu Securities, said: “Airstar Bank is a significant partner of Futu Securities. The launch of the Airstar Bank x Futu Securities co-branded card faces, integrating iconic Futubull into users' daily lives and trading scenarios, providing a brand-new personalized service experience. We look forward to deepening our cooperation with Airstar Bank in more areas, jointly building a flexible, interconnected, and collaborative industry ecosystem.”


Justin Hu, Chief Executive of Airstar Bank, said: “The Airstar Bank Visa Platinum Card is our first card, and we are incredibly grateful for the robust support from Visa and all our partners. This launch marks a significant milestone in our business development. The introduction of customizable card designs underscores our commitment to a customer-centric approach. Looking ahead, Airstar Bank will continue to collaborate with the ecosystems of our shareholders and partners to enhance the customer experience and create uniquely innovative digital banking products, leveraging technology to provide our users with superior financial services.”


1 The data is as of June 2023

2 Services are provided by Visa International. Offer content and validity are subject to change without prior notice and are governed by terms and conditions. For details, please visit https://www.concierge-asia.visa.com/


About Airstar Bank

Airstar Bank is a digital bank in Hong Kong with Xiaomi Corporation and Futu Group as its key shareholders. The Bank upholds the virtue of financial inclusion by making cutting edge digital banking services accessible at our customers' fingertips. please visit our official website at https://www.airstarbank.com/zh-hk/


About Visa

Visa (NYSE: V) is a world leader in digital payments, facilitating payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at www.visa.com.hk


About Futu Securities International (Hong Kong) Limited

Futu Securities International (Hong Kong) Limited is a licensed company recognized by the Securities and Futures Commission. Futu Securities has sustained high growth momentum since its establishment in 2012, securing its market leadership in Hong Kong by the number of clients, with its trading volume from retail business ranked Top 1 in the market. Based in Hong Kong, Futu Securities is a next-generation online brokerage. By combining technology and an on-the-go trading platform, Futu Securities enhances the overall trading experience and is committed to becoming an influential financial services platform globally. For more information on Futu Securities, please visit the official website at https://www.futuhk.com


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